Government Contracts Analyst

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Government Contracts Analyst

UK Based, occasional travel to our London office.

World Fuel is seeking a detail-oriented and highly organised Government Contracts Analyst to join our Government Solutions team.

In this role, you will support government contracts throughout their lifecycle, from identifying opportunities and coordinating proposal submissions to contract administration, compliance, and customer support. Working closely with Commercial, Operations, Logistics, and Finance teams, you will help deliver exceptional service to government customers while supporting business growth and contractual compliance.

This is an excellent opportunity for someone with experience in contract administration, bid support, sales operations, customer account management, or commercial coordination who is looking to develop their career within a global organisation.

What You'll Do

Opportunity & Bid Support

• Monitor government procurement portals and customer requests to identify relevant opportunities, including RFIs and RFQs.
• Maintain opportunity pipelines and support qualification activities.
• Coordinate the preparation and submission of proposals, quotations, and tender responses.
• Work with internal stakeholders to gather information, ensure compliance with customer requirements, and meet submission deadlines.
• Maintain proposal templates and supporting documentation.

Contract Administration & Customer Support

• Support the administration of government contracts and customer agreements.
• Maintain Blanket Sales Agreements, customer location agreements, and contract records.
• Track contract modifications, pricing updates, and customer changes.
• Coordinate invoice enquiries and support dispute resolution activities.
• Partner with internal teams to investigate and resolve customer issues promptly.

Cross-Functional Collaboration

• Work closely with Commercial, Global Fuel Logistics, and Financial Operations teams to support contract requirements and service delivery.
• Assist the wider Sales Support team during peak tender periods and business-critical activities.
• Develop broad business knowledge to support operational continuity and team flexibility.

Requirements

• Strong organisational skills and exceptional attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• A proactive, collaborative, and customer-focused approach.
• Ability to work independently while building strong relationships across teams.

Requirements

• 1-3+ years of experience in contract administration, bid/proposal coordination, sales support, customer operations, project coordination, or a related field.
• Experience supporting government contracts, tenders, procurement activities, or regulated industries is advantageous but not required.
• Bachelor's degree in Business, Marketing, Communications, Government Relations, or a related discipline preferred.

Technical Skills

• Experience using CRM systems, preferably Salesforce.
• Strong Microsoft Office skills, particularly Word and Excel.
• Experience using SharePoint, Microsoft Teams, or similar collaboration tools.
• Ability to manage documentation and data accurately within structured systems.

Benefits

• Opportunity to work with government and public sector customers across a global business.
• Exposure to commercial operations, contract management, and proposal support activities.
• Collaborative team environment with opportunities for professional growth and development.
• Career progression within a leading global energy, aviation, and fuel solutions organisation.
• Occasional travel may be required to the Canary Wharf office.
  

#WFS

Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: Fuel Services Europe, Ltd.