Programme Director EMEA

Description

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

SUMMARY:

The Senior Manager, Project / Technical Delivery shifts from localized team management to a critical Regional Focus. Modeled as a "storm pilot," this role requires a multi-department focus and the ability to influence thinking in highly sensitive situations. You will establish operational objectives, delegate assignments to lower managers, and maintain strict accountability for adhering to long-term regional work plans, budgets, and short-term goals. On the delivery side, you establish the Quality Assurance frameworks for regional delivery teams and oversee multiple complex legacy-to-Snowflake modernization workstreams simultaneously. You serve as a key executive advisor, negotiating high-stakes Statements of Work (SOWs) and advising customer senior management on modernization ROI and risk mitigation.

WHY THIS ROLE?

This role is the bridge between frontline execution and regional strategy. It offers a high-impact platform to shape delivery governance standards across an entire region, directly influencing multi-department frameworks and large scales of revenue. If you are a seasoned leader capable of guiding lower managers, navigating high-stakes customer environments, and managing multi-million dollar regional operations, this role allows you to make a profound operational footprint on Snowflake's regional services business.

WHAT YOU’LL DO:

• Regional Delivery Quality: Establishes comprehensive Quality Assurance (QA) frameworks for regional delivery teams to validate architecture and mitigate delivery risks.

• Modernization Oversight: Directly oversees multiple concurrent, complex enterprise modernization workstreams moving from legacy platforms to Snowflake.

• High-Stakes Client Advisory: Negotiates complex, high-stakes SOWs and advises customer senior management and C-suite stakeholders on technical debt minimization, risk mitigation, and modernization ROI.

• Operational Leadership & Delegation: Establishes clear regional operational objectives, delegates assignments to lower managers, and guides team performance.

• Financial & Pipeline Management: Owns regional delivery revenue targets, drives quarterly forecast accuracy, and maintains strict adherence to long-term regional work plans and budgets.

• Talent Management & Sourcing: Maintains full hire-to-headcount accountability for the regional talent lifecycle, ensuring teams are scaled and actively mentored in alignment with regional business plans.

OUR IDEAL CANDIDATE WILL HAVE:

• Education: BA/BS in computer science, engineering, mathematics, or a related field.

• Experience: Minimum 12 years of experience in technical delivery, post-sales architecture, or management consulting; minimum 5 years of people management experience, including a proven track record of managing multiple technical teams through subordinate managers or team leadsExtensive experience in a post-sales technical delivery or management consulting framework, with a proven history of managing multiple technical teams through subordinate managers.

• Leadership Capabilities: Outstanding executive communication and client management skills, with a demonstrated ability to influence thinking in sensitive situations and manage multi-department work scopes.

• Technical & Migration Depth: Deep foundational knowledge of cloud migrations and large-scale legacy database technologies (Teradata, Netezza, Exadata, etc.).

• Success Metrics Focus: Proven track record of hitting targets across Regional Delivery Revenue, Forecast Accuracy, Budget Adherence, and Regional Talent Retention.

• Readiness for Growth: Demonstrated capability or readiness to participate with senior management in establishing global delivery objectives, long-term work plans, and global strategic goals.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com