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Operations & Project Management
Full-time
September 16, 2026

Senior Manager, Professional Services - EMEA

๐ŸŒ United Kingdom - Remoteโฐ Full-time๐Ÿ“… Apply by March 16, 2027
โš™๏ธ Operations & Project ManagementFull-time
Chainguard ยท Direct from employer
United Kingdom - Remote
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Chainguard is hiring a

Senior Manager, Professional Services - EMEA

Description

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. 

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

Chainguard is looking for a Senior Manager of Professional Services - EMEA to lead delivery for a portion of our Enterprise segment. In this role, you'll own the end-to-end customer journey across implementations, consulting engagements, and advisory services โ€” ensuring customers successfully adopt Chainguard solutions and achieve measurable outcomes.

You'll lead and develop a team of Solutions Architects while driving delivery that is predictable, scalable, and consistently high quality. This is an operational leadership role that requires equal parts customer empathy, business acumen, and a bias toward execution.

What You'll Do

Delivery & Segment Ownership

  • Own end-to-end PS delivery across onboarding, implementation, advisory, and expansion for your Enterprise segment
  • Monitor and improve utilization, on-time delivery, and customer satisfaction KPIs
  • Serve as the escalation point for complex or at-risk engagements

Team Leadership & Development

  • Lead, mentor, and grow a team of Solutions Architects
  • Set performance expectations, coach to them, and own career development and succession planning
  • Partner with PS leadership on hiring and capacity planning

Services Strategy & Operations

  • Standardize delivery methodologies, tools, and best practices
  • Improve operational processes for efficiency, scalability, and predictability

Cross-Functional Partnership

  • Collaborate with Sales, CS, Product, Engineering, and Support for a seamless customer experience
  • Support pre-sales on strategic or complex opportunities
  • Funnel customer feedback into product and services improvements
  • Partner with PS leadership to evolve services packaging and pricing

Customer Outcomes & Growth

  • Ensure customers achieve defined business outcomes through services engagements
  • Identify expansion opportunities in partnership with Sales and CS
  • Proactively manage escalations and capture customer insights to improve delivery

Requirements

  • 7+ years in Professional Services, Consulting, Customer Success, or a related field
  • 2+ years of leadership experience managing delivery teams or PS operations for a customer segment
  • Technical background in cybersecurity, DevOps, software engineering, or a related domain
  • Strong project or program management capabilities
  • Experience working cross-functionally in a high-growth technology environment
  • Excellent communication skills โ€” comfortable engaging both technical teams and executive stakeholders
  • Must be located in the United Kingdom

About Us

We live and breathe our company values:

  • We are customer obsessed โ€” We focus on delivering solutions to our customers that create value and make their lives better.
  • We have a bias for intentional action โ€” We prioritize, plan, try things, and fail fast.
  • We don't take ourselves too seriously (but we do serious work) โ€” We are solving an important problem which takes focus, but we also like to enjoy the journey.
  • We trust each other and assume good intentions โ€” We're transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

  • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
  • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
  • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
  • โˆž Flexible Time Off: Take the time you need โ€“ to do our best work, we need to recharge and reset.
  • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.

If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice.

ยฉ2026 Chainguard. All Rights Reserved.

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Questions about this role

Where can I work from for this Senior Manager, Professional Services - EMEA role?

Chainguard lists the location as "United Kingdom - Remote". If your country is not named, check the job description for eligibility rules before applying.

Is this a fully remote job?

Yes. Every role on Euro Remote Talent is remote. This one is full-time, for candidates based in United Kingdom - Remote.

What does this role pay?

Chainguard has not published a salary for this role. Ask about the range in your first conversation; our salary calculator helps you set expectations.

How do I apply to Chainguard?

Click Apply now. Create an account if you don't have one, or log in to your account, then apply to the job. Applications close on March 16, 2027.

Chainguard

Software Supply Chain Security, DevOps, Cloud Security

Apply now

About Chainguard

Chainguard provides secure, hardened open source software artifacts including container images, libraries, virtual machines, OS packages, and CI/CD actions.

The company serves engineering teams and enterprises that need production-ready builds with vulnerability remediation and compliance support across sectors including technology, public sector, and financial services.

๐Ÿ‘ฅ Size
501-1000 employees
๐Ÿ“… Founded
2021
๐Ÿญ Industry
Software Supply Chain Security, DevOps, Cloud Security
All jobs at Chainguard โ†’
Job summary
  • TypeFull-time
  • LocationUnited Kingdom - Remote
  • CategoryOperations & Project Management
  • PostedSeptember 16, 2026
  • DeadlineMarch 16, 2027
About the company

Chainguard provides secure, hardened open source software artifacts including container images, libraries, virtual machines, OS packages, and CI/CD actions. The company serves engineering teams and enterprises that need production-ready builds with vulnerability remediation and compliance support across sectors including technology, public sector, and financial services.

  • Size501-1000 employees
  • Founded2021
  • IndustrySoftware Supply Chain Security, DevOps, Cloud Security
  • Websitechainguard.dev
  • LinkedInCompany page

Chainguard

Senior Manager, Professional Services - EMEA

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September 16, 2026
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