NextGen Enterprise System Administrator

Description

NextGen System Administrator

The Senior NextGen Enterprise Systems Administrator is a key technical resource within Assembly Health's Physician RCM division. This role is responsible for leading end-to-end NextGen Enterprise implementations for new clients, ensuring systems are configured, optimized, and fully operational to support revenue cycle performance. The ideal candidate brings deep hands-on experience with NextGen Enterprise and a strong understanding of physician practice workflows and RCM operations.

KEY RESPONSIBILITIES

Implementation & Onboarding

• Lead full-cycle NextGen Enterprise implementations for new Physician RCM clients, from discovery through go-live and post-live stabilization.
• Conduct workflow assessments and translate client-specific requirements into system configuration plans.
• Coordinate with internal teams, client stakeholders, and NextGen support resources to ensure implementation milestones are met on time.

NextGen Enterprise PM System Administration

• Practice, enterprise and location configuration
• Provider, facility, payer and insurance setup
• User/security/role administration
• Work queues and operational configuration
• Claim, charge, payment and adjustment workflows
• ERA/835 and claim/837 processing
• Statement and patient-billing configuration
• Rules, edits and claim-scrubbing configuration
• Test vs. Production environment management
• Identify and resolve configuration gaps that may impact billing efficiency, coding accuracy, or collections performance.

Training & Client Support

• Develop and deliver end-user training programs tailored to each client's staff and workflow.
• Serve as a subject matter expert for NextGen-related questions during and after implementation.
• Provide Tier 2/3 application support for existing clients as needed, troubleshooting system issues and recommending solutions.

Process Improvement & Documentation

• Maintain detailed implementation documentation including configuration guides, data mapping specs, and go-live checklists.
• Contribute to internal best practice standards for NextGen implementations across the Physician RCM division.
• Collaborate with RCM leadership to identify opportunities where system enhancements can improve revenue cycle outcomes.

QUALIFICATIONS

Required

• 6+ years of hands-on experience with NextGen Enterprise, including implementation, configuration, and support.
• Deep expertise in NextGen modules: Practice Management, EHR, billing/claims, scheduling, and reporting.
• Strong working knowledge of physician RCM workflows including charge capture, claims submission, ERA/EOB processing, and denial management.
• Experience with data mapping, batch processing, EDI setup, and clearinghouse integrations within NextGen.
• Proven ability to manage multiple client implementations simultaneously in a remote environment.
• Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.

The Ideal Candidate Will Have Knowledge Of:

• Professional claims lifecycle
• 837/835 transactions
• Eligibility 270/271
• Claim status 276/277
• Denials and rejection workflows
• Primary/secondary/COB processing
• Payer configuration and routing
• Medicare/Medicaid/commercial payer concepts
• CPT/HCPCS, ICD-10, modifiers and POS familiarity
• ERA/EOB/payment posting concepts

WHAT WE OFFER

• Competitive base salary commensurate with experience.
• Comprehensive benefits package including medical, dental, vision, and 401(k).
• 100% remote work environment with a collaborative, mission-driven team.
• Exposure to diverse healthcare client environments and complex RCM challenges.
• Opportunity to shape implementation standards within a growing RCM organization.