Amazon Account Manager - Hustler Marketing

Description

The Amazon Account Manager runs day-to-day operations of Seller Central and Vendor Central accounts for Hustler Marketing's clients, manages Amazon PPC advertising, and owns the client relationship. The goal is simple: help each client sell more, profitably, on Amazon.

You will work across multiple brands and marketplaces, mainly the UK, EU, and US, as well as Canada, Mexico, Australia, and Japan. You will analyze sales, inventory, and advertising data, find what is limiting growth, recommend what to do, and make it happen. You will also be the client’s main point of contact.

Amazon changes constantly, so much of this role is solving problems no one has written instructions for. You will have the support of the wider team, training on our processes, and regular feedback to help you grow.

About the Role

Mission statement

Keep our clients’ Amazon accounts running accurately and grow their businesses through sound operations, effective advertising, data-driven decisions, and proactive communication.

Sales on Amazon come from a few fundamentals: stock availability, listing quality, advertising, pricing, and promotions. You will own these for the accounts you handle, understand each client’s objectives, recommend priorities, and make sure agreed actions are delivered.

General Responsibilities

Operations

• Manage day-to-day Seller Central and Vendor Central operations across marketplaces
• Forecast demand from sales history, calculate replenishment quantities, and prevent stockouts
• Identify excess inventory and recommend actions
• Create and coordinate shipments to Amazon warehouses
• Support product launches and set up promotions
• Upload and optimize product content to improve listing quality
• Monitor listings, investigate issues and resolve them with Amazon Support

Advertising

• Set up, manage and optimize Sponsored Products, Sponsored Brands and Sponsored Display campaigns
• Conduct keyword research and search term analysis to find relevant targeting opportunities
• Manage campaign structure, targeting, bids, budgets, placements and negative keywords
• Track ACoS, TACoS, ROAS, CPC and conversion rates, and judge them by their effect on overall profitability
• Test new approaches, fix underperforming campaigns and reallocate budget to what works
• Align advertising with inventory, pricing, promotions and launches

Clients and analysis

• Act as the primary point of contact and build strong client relationships
• Lead regular meetings on performance, challenges, opportunities and priorities
• Develop account strategies based on each client’s goals and resources
• Analyze performance across products, variations and categories to find trends and opportunities
• Build clear reports and turn complex data into actionable recommendations
• Set realistic timelines, give regular updates and follow through on commitments
• Balance client requests with operational needs and team capacity

Improvement

• Investigate unfamiliar problems to their root cause and find practical solutions
• Improve account management processes for efficiency and accuracy
• Collaborate with the team to align priorities and deliver strategies
• Take part in regular training and feedback sessions

Position Specs

• Fully remote position
• Ready to start as soon as possible
• Start on a probationary period at an hourly rate.
• Opportunity to transition into a full-time position within the Amazon Operations team with a fixed-rate monthly salary following a successful probation period
• Receive contractor status after signing our non-disclosure agreement
• Committing to a 30-day notice period after the probationary period
• Vacation days based on your country of residence, plus national holidays
• Regular training, feedback sessions, and professional development opportunities

Requirements

Requirements

Profile

You have hands-on experience with Seller Central or Vendor Central, Amazon PPC, and direct client communication. You understand what drives a brand’s sales on Amazon and can manage several accounts while balancing operations, advertising, and client needs.

You are comfortable with spreadsheets and numbers. You can evaluate performance, calculate inventory needs, spot stock risks, and understand how metrics like ACoS, TACoS, and ROAS connect to the client’s overall business.

You are a resourceful problem-solver. When something unfamiliar comes up, you investigate, test possible solutions, and act. When things go wrong, you explain your reasoning to clients clearly and keep their confidence.

You are detail-oriented, organized, and accountable, and you can turn client objectives into clear plans. You are humble, open to feedback, comfortable working remotely, and motivated to grow your Amazon expertise.

Key Traits for This Position

• Analytical: You reason from data, spot patterns, and back every recommendation with clear logic.
• Commercially aware: You understand how operational and advertising decisions affect sales and profit, and you prioritize what matters most.
• Client-focused: You lead conversations confidently, ask good questions, handle difficult discussions, and keep trust through transparency.
• Curious and adaptable: You learn new processes quickly and work toward solutions rather than waiting for instructions.
• Ownership-driven: You are organized and accurate, follow through, and turn recommendations into measurable results.

Requirements

• Practical experience with Seller Central or Vendor Central
• Hands-on experience with Sponsored Products, Sponsored Brands, and Sponsored Display
• Strong understanding of ACoS, TACoS, ROAS, CPC, CTR, and conversion rates
• Experience with keyword research, search term analysis, bids, budgets, and campaign structure
• Understanding of inventory, shipments, promotions, product setup, and content
• Experience handling operational issues and working with Amazon Support
• Experience with Helium 10, Jungle Scout, Amazon Ads Campaign Manager, or similar tools
• Ability to work across multiple marketplaces and client brands
• Strong spreadsheet skills
• Ability to analyze sales and inventory data, calculate replenishment needs, and spot stockout or overstock risks
• Understanding of how inventory, pricing, promotions, content, and advertising together drive sales
• Ability to recognize missing information and identify the data needed to decide with confidence
• Direct client experience, including leading meetings and presenting reports
• Ability to explain recommendations clearly, manage expectations and set realistic timelines
• Ability to manage multiple accounts, priorities and deadlines
• Strong attention to detail, ownership and follow-through
• Independent problem-solving with the judgement to ask for help when needed
• Genuine interest in Amazon, e-commerce and digital marketing
• Positive, humble, and collaborative, and open to feedback
• Comfortable working remotely in a distributed team
• Excellent written and spoken English
• Fluency in additional European languages is a plus
• Available to start as soon as possible
• Long-term mindset and motivation to grow within the Amazon team