Accounts Receivable Consultant (O2C) - 6 months FTC

Description

Responsibilities

Support daily Billing and Collections activities, responding to operational queries and managing complex cases.
Act as an experienced point of contact, troubleshooting and resolving complex operational issues across Billing and Collections.
Provide additional hands-on operational support and capacity across the team as required.
Support Billing and Collections Managers with ongoing transformation and implementation projects, contributing to process improvements, documentation and standardisation.
Support User Acceptance Testing (UAT), system and process implementation, go-live activities and the transition into business as usual.
Collaborate with Finance and cross-functional stakeholders on operational and project-related activities.
Share knowledge and expertise across the team, supporting effective ways of working and consistent processes.

Requirements

Strong experience in Accounts Receivable, Billing and Collections.
Strong working knowledge of NetSuite, Salesforce with practical, hands-on experience across Billing and Collections.
Solid understanding of the end-to-end Order-to-Cash (O2C) process.
Experience supporting transformation, process improvement or system implementation projects.
Experience with reporting using Excel, Google Sheets and Looker.
Hands-on experience with Billing and Collections operations, process documentation and standardisation.
Experience supporting UAT and system or process implementation activities would be advantageous.
Ability to quickly understand existing processes, work independently and provide effective operational support.
Strong problem-solving skills, with a practical and hands-on approach to resolving issues.
Excellent communication and stakeholder management skills, with a positive and constructive approach to collaboration.
Comfortable working in a fast-paced environment and balancing day-to-day operational responsibilities with project priorities.