System Analyst - Senior

Overview:

SOFTSWISS continues to expand the Delivery team and is looking for System Analyst. We need a true, experienced professional who shares our culture and values.

Key responsibilities:

• Design and optimize CRM architecture, improve user experience through front-end customizations.

• Integrate HubSpot with Company’s internal systems and third-party tools in line with security requirements.

• Build effective Clients management workflows in collaboration with business stakeholders, deliver reports that support informed decision-making.

• Administer and configure HubSpot, including automated workflows, data quality controls, and user permissions management.

• Advise and support users, helping with effective HubSpot’s features usage.

Required Experience:

• Strong analytical and system architecture skills.

• Hands-on development and debugging experience with Python and JavaScript/TypeScript, with familiarity with Node.js and React.js.

• Proficiency with debugging and API testing tools such as browser developer tools and Postman.

• Knowledge of SQL and NoSQL databases.

• Understanding of DevOps practices: experience with Docker and Kubernetes.

• Experience with message brokers such as Kafka.

• Understanding of REST APIs and experience building system integrations.

• Work experience with Jira and Confluence.

• Russian proficiency at Fluent level (C1+).

Nice to have:

• Experience with ClickHouse

• Experience configuring HubSpot or other CRM systems.

• Experience with Zapier, Make, or Clay.

• Hands-on experience with AI tools such as Claude and automation platforms such as n8n.

• English proficiency at B1+ level (Intermediate).

Benefits

• Private health insurance

• Benefits

• Comprehensive Mental Health Program

• Free English lessons (online)

• Local language courses

• Paid time off

• Maternity leave support

• Referral program rewards

• Upskilling, internal workshops, and participation in professional conferences and corporate events