IT Operations Manager

Description

Deblock is the fastest growing consumer fintech in Europe and is on a mission to give everyone full control of their money. We combine banking-grade compliance with on-chain technology to build a radically better way to save, spend and invest across euros and digital assets.

We're building a fully integrated on-chain bank: a current account and card, a self-custodial wallet in the same app, stablecoin rails, investment products, and our own compliance and risk infrastructure. We're authorised as an EMI by the ACPR and were the first French fintech licensed under MiCA by the AMF. Since launching in France in 2024, we've expanded across the EEA and we're just getting started.

Deblock is looking for an Ops Manager to own one of the most critical, cross-functional parts of how Deblock runs. You'll report directly to the ExCo and work with every team, from product to people.

🧑‍💻 What you'll be working on

• People & tooling: Own how our team is equipped and supported, from onboarding to offboarding. Give everyone the tools and standards to work well.
• Compliance: Keep us ready for regulators, auditors and partners. Close gaps early and keep our standards ahead of requirements.
• New products: Partner with product from first spec to launch, making sure every new feature is built the right way from day one.
• Roadmap: Own the team's roadmap and priorities, deliver fast, deliver excellently.
• Reviews: Regularly review how we operate, internally and with our partners, and drive improvements through to completion.

Requirements

👀 What we are looking for

• Product background: You've worked in or alongside product teams. You can read a spec, challenge a design and speak the language of engineers.
• Exceptional standards: "Mostly done" isn't done. You notice the detail others miss and you close the loop.
• Quantitative and structured: You turn messy situations into clear priorities, clear owners and clear reporting.
• Discretion and judgement: You handle sensitive information carefully and know when to escalate.
• Exceptional grit and self-direction: You're a self-starter with a founder mentality. No hurdle is too big.
• Fluent English
  

🤩 What will make you stand out

• 3+ years in operations, product or risk, ideally in a regulated business
• Experience in fintech, neobanking or a fast-growing consumer app
• Hands-on experience running company-wide device, identity or access tooling
• Exposure to audit or certification frameworks (e.g. ISO 27001, SOC 2, DORA)
• You have a founder mentality

Benefits

🤑 What you'll get

• Competitive salary
• Stock options
• The best tech for your job
• 25 days paid holiday (excl. bank holidays)