Technical Product Manager, Core Platform

Description

What you will be doing:

Support and Execute Platform Vision

•    Contribute to the roadmap for core platform services such as APIs, data infrastructure, identity, and integration frameworks.
•    Translate platform strategy into clear product requirements and user stories with measurable success criteria.
•    Partner with engineering to prioritize backlog items, refine requirements, and support sprint planning and delivery.
•    Ensure platform capabilities align with enterprise scalability, security, and reliability standards.

Partner Across Teams

•    Collaborate with product teams across Caseware to identify shared capability needs and integration opportunities.
•    Serve as the connector between engineering and vertical product teams, ensuring smooth delivery and adoption of platform services.
•    Participate in technical design discussions, clarifying trade-offs and dependencies to keep execution on track.

Drive Operational and Delivery Excellence

•    Develop and maintain documentation, standards, and release notes for shared platform capabilities.
•    Monitor key platform metrics such as performance, reliability, and adoption, identifying opportunities for improvement.
•    Manage risks and dependencies across teams, ensuring deliverables are met with high quality.

Champion Technical Product Management Best Practices

•    Support backlog prioritization, dependency tracking, and sprint reviews.
•    Contribute to internal enablement assets such as templates, integration guides, and platform release documentation.
•    Learn from and collaborate with senior and principal PMs to build your platform product management expertise.

What you will bring:

•    3–5 years of product management or technical product ownership experience in SaaS or platform environments.
•    Strong understanding of APIs, data integrations, and modern cloud-based architectures.
•    Demonstrated ability to translate technical concepts into actionable product requirements and user value.
•    Proven success partnering with engineering teams to deliver high-quality technical features.
•    Excellent communication, analytical, and organizational skills with attention to detail.
•    Collaborative mindset with the ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications
•    Experience working with microservices, API management tools, or developer platforms.
•    Exposure to data infrastructure, identity management, or observability systems.
•    Degree in Computer Science, Engineering, or equivalent technical field.
•    Experience in fintech, audit, or regulated industries.