Hebrew CS Agent - Lithuania - Remote - BA1

Description

Are you looking for a new challenge? Join a global technology and services company that supports some of the world’s most exciting brands across more than 70 countries. We work with well-known companies—the ones you use every day—helping improve their operations through innovative technologies and solutions.

• Provide customers with the best possible support and service via phone, email, social media, and mobile applications.
• Actively listen to customers’ needs, troubleshoot on their behalf, and resolve issues efficiently.
• Communicate fluently in Hebrew and comfortably switch to English (B2 level, both written and verbal).

Requirements

• Speak Hebrew fluently
• Can confidently communicate in English (B2 level)
• Ideally have prior experience in customer support—but if not, don’t worry, full training will be provided

Benefits

• A performance-based bonus model (individual and team results)
• Additional rewards for successful referrals
• Engaging team activities
• The flexibility of working from home