Danish CS Travel Industry - Latvia / Remote BA1

Description

Are you ready for what’s next? Join a global technology and services leader that supports some of the world’s most recognized brands. We help well-known companies — the ones you use every day — improve their businesses with technology and integrated solutions, across more than 70 countries.

This role offers flexibility: you can work from the comfort of your home or from one of our modern offices.

We also provide both full-time and part-time options! While the training period is full-time, you can choose a flexible schedule of 50–100% afterward.

Your Role as a Customer Support Agent:

• As a Customer Support Specialist, you will:
• Deliver outstanding customer service via phone and email
• Provide accurate information regarding bookings, rebookings, and cancellations (air, rail, hotel, and more)
• Find tailored solutions to ensure smooth and enjoyable journeys for customers

Requirements

• Fluency in Danish
• Good command of English (spoken and written)
• A flexible, dynamic, and customer-focused attitude

Benefits

• Competitive Salary
• Performance Bonus
• Flexible work schedule
• Option to work from home or at our city-center office
• Comprehensive health insurance (including gym and dental care)
• Paid mobile phone bill
• A supportive, friendly, and fun team environment