Customer Support | Cruise Specialist

Key Responsibilities:

• Recommend cruise lines, ships, and itineraries based on client preferences.
• Coordinate pre- and post-cruise travel, including flights and hotel stays.
• Book specialty dining, excursions, and onboard experiences.
• Track promotions, upgrades, and loyalty program benefits.
• Maintain expert-level knowledge of major cruise lines and destinations.

What You Bring:

• Prior experience booking or selling cruises (preferred).
• Strong knowledge of ocean and river cruise options.
• Ability to work independently and stay organized.
• Excellent customer service and upselling skills.

Benefits:

• Remote role with flexible scheduling.
• Cruise-specific travel perks, FAM trips, Hotel & Resort discounts
• Access to exclusive industry tools and support from a dedicated team.

How to apply

This role is published on Destination Knot's own careers page and is listed here so European professionals can find it. Applications are handled by the employer directly, with no third party in between.

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