Call Center Sales Agent (Warm Leads)

Description

<p>Craving a fast-paced sales role where every conversation can lead to a win? Step into a fully remote role where your voice drives results—and revenue. If you love connecting with people, crushing goals, and turning "maybe" into "yes," this one's for you.</p><hr><p><strong>About the Company:</strong></p><p>This is a full-time role for a partner agency in the self-storage industry, specializing in technology-driven storage solutions. They focus on enhancing the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure and convenient storage options.</p><p><strong><br>Location: </strong>Latin America &amp; the Philippines - Fully Remote<br><br></p><p><strong>Your Mission: Day to Day Responsibilities</strong></p><ul><li><p>Turn incoming calls and online leads into confirmed self-storage rentals</p></li><li><p>Guide customers through unit options and pricing, matching needs with solutions</p></li><li><p>Upsell when appropriate to boost revenue and occupancy</p></li><li><p>Handle move-out calls with empathy—aiming to retain customers through tailored rebuttals</p></li><li><p>Log customer interactions in the CRM with accuracy and timeliness</p></li><li><p>Hit key performance targets: conversions, follow-ups, and call volumes</p></li><li><p>Collaborate in team huddles and training sessions to stay sharp</p></li><li><p>Provide top-tier, on-brand customer service every time</p></li></ul><p></p><p><strong>Your Toolbox: Skills to be Successful</strong></p><ul><li><p>1+ year in sales or a call center (bonus points if you’ve done both)</p></li></ul><ul><li><p>Confident, persuasive communicator with strong listening skills</p></li><li><p>Goal-driven with a competitive edge and drive to exceed quotas</p></li><li><p>Comfortable with CRM tools, call software, and everyday tech (Microsoft Office, etc.)</p></li><li><p>Quick on your feet—adaptable, coachable, and ready to problem-solve</p></li><li><p>Must be tech-savvy and able to quickly navigate multiple platforms throughout the day, including while handling live calls.</p></li><li><p>Must be available to work within US time zones.</p></li><li><p>An internet speed of at least 10 Mbps download and 5 Mbps upload is required.</p></li></ul><p></p><p><strong>Your Perks: What's in it for you<br></strong></p><ul><li><p>Working completely remote</p></li><li><p>Location independence</p></li><li><p>15 Paid leave days</p></li><li><p>Quarterly bonus</p></li><li><p>Weekend bonus</p></li><li><p>Yearly salary increase policy (7% after 6 months, then 5% after additional 6 months)</p></li><li><p>Long-term position with the opportunity to grow in a stable and growing Agency</p></li><li><p>Great opportunity to grow</p></li><li><p>You’ll be joining a high-level and fast-paced team</p></li></ul><p></p><hr><p><strong>Why Adaptive Teams?</strong><br>At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be.<br></p><hr><p><strong>What to Expect from Our Application Process?</strong><br>Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to <strong>check your inbox</strong> (and <strong>your spam folder</strong>, just in case) for further instructions.<br><br>We understand <strong>your time is valuable</strong>, so we strive to keep the assessment process <strong>under 45 minutes</strong> whenever possible, though some roles may require a slightly longer time investment.<br><br>Once selected, you’ll have the chance to <strong>schedule your first interview</strong> with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.</p>