Your mission
Customer help center for public institutionStart of work – June 2026Tasks:- answering questions regarding rules of conducting an economic activity in Poland ad tech support for Ministry’s website
- channels: phone (inboud, outbound), livechat (inbound)
Address - Aleja Wincentego Witosa 16, LublinLublin, lubelskieEmployment contractFull time, part timejunior consultant(Junior), consultant (Mid / Regular)Hybrid or on site positionOpen nowLooking for many peopleopen positions: 3Shift work:noWorking days:Monday through FridayWorking hours:8:16, 9:17 or adjusted if part timePossible night time hours:noForm of payment:monthlyWage calculation:Fixed base rate + an hourly rate
Your profile
- Experience in customer service in the last 2 years (at least 12 months) – essential,
- Polish language skill on C1 level - essential,
- English language skill on B2 level - essential,
- Polish sign language on B2 level – optional,
- Ukrainian language skill on B2 level – optional,
- Student status – optional,
- No criminal record,
- Secondary education,
- High manners and personal communication skills,
- The ability to write quickly and correctly,
- Readiness to receive a large dose of information on entrepreneurs' law.
Our Benefits
- full-time or part-time employment contract,
- paid training,
- parking under the building,
- salary that increases with experience,
- subsidized employee meals,
- private medical care,
- subsidies for sports activities (FIT PROFT card)
Your contact person
For questions, please feel free to reach out to Kalina Stachel (kalina.stachel@matrix42.com
How to apply
This role is published on Matrix42's own careers page and is listed here so European professionals can find it. Applications are handled by the employer directly, with no third party in between.
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